Short Business Courses
Business Writing (Arabic)
The saying goes that the pen is mightier than the sword, and although times have moved on to include the typewriter, keyboard and mobile device keypad in that bracket, the context is still the same. Words can have a powerful impact and we all know wh...
Conversational leadership is a fine art involving the identifying and engaging of exchanges that facilitate meaningful change between two parties. It helps a senior figure tap into intelligence, wisdom, and innovation that resides within their workfo...
Creating a Google AdWords Campaign
AdWords is an online advertising platform that was developed by Google where advertisers pay to display their content to web users who use the Google search engine. Google launched the AdWords platform in 2000 and is now Google’s main source of rev...
Creating a Positive Workplace Environment
Everyone has the responsibility of creating a positive workplace environment for both themselves and their colleagues. Sometimes this is not a reality for big organisations, but it is possible to create a positive work environment for your department...
Creating Winning Proposals
Proposals are persuasive documents that help organisations to denote funding and output, so essentially, a proposal will make or break your idea or project.
CRM – An Introduction to Customer Relationship Management
Customer Relationship Management (CRM) and customer retention is a major factor behind the success of most organisations. There are many ways to manage your relationship with your customers and this course will teach you how to identify who your cust...
Delegation – The Art of Delegating Effectively
Effective delegation will help to reduce your workload while developing employee skills, it can also help to utilise resources and manpower while sharing responsibility and advancing your career to other opportunities within your organisation.
Developing a Safety Procedures Manual
We recommend that you review samples of your company’s procedures (safety, quality and environmental) before you start the course. If there isn’t one available, you will be able to research a company that does as many present this documentation o...
Developing a Training Needs Analysis
A Training Needs Analysis, otherwise known as a Training Analysis, is the process of a company identifying the existing gap in employee skills, training and related training needs, which is then followed up by their ability to deliver solutions and p...
Developing Your Executive Presence
What’s the secret to commanding attention and respect when someone walks into a room? Is it charisma? Do you have that kind of presence? If not, is it something you would like to develop? Some people immediately command the attention and respect th...
Diversity Training – Celebrating Diversity in the Workplace
Diversity is truly something to be celebrated in the modern workplace, because the days were someone could be discriminated against for their gender, religion, ethnic background, sexual orientation or disability are gone. The workplace should be a di...
Dynamite Sales Presentations
A sales presentation can make or a break negotiating for a deal. The saying goes “fail to prepare, prepare to fail” and your knowledge of the products and services you’re selling can impress the clients, but your lack of knowledge can put the d...