Short Business Courses
Overcoming Objections to Nail the Sale
A customer objection can often be the most troublesome factor for a salesman. The perfect sale is no objection and no issues, however this is not always the case, and you will from time to time come across an objection that is tricky to handle.
Planning for Workplace Safety
Occupational safety and health is a multi-disciplinary area concerned with protect an organisation’s employees. Across Great Britain in 2017, over 1.3 million working people suffered from a work-related illness, with 137 workers being killed in the...
Prospecting for Leads Like A Pro
Prospecting has become a key factor in the success of many salespeople and it will help you to attract new business from leads and accounts who are already in your client base that have gone stagnant, or cold.
Smart selling is the ability of a salesman to identify the needs of a customer and persuading them to respond favourably to an idea that will result in a mutual satisfaction for both seller and buyer. In order to get to this stage you need to build c...
Seven Skills You Need for Workplace Success
Skills in the workplace are often referred to differently as a collective depending on where you go. In the bigger picture, it doesn’t matter what you call them because they are still universally recognised as individual skillsets.
Six Sigma – Introduction to Entering the Dojo
Six Sigma is a set of quality management tools that can help a business improve their process by spotting defects in individual outputs. It is considered as the foremost quality management methodology in the world and is responsible for saving organi...
Telemarketing – Using the Telephone as a Sales Tool
Telephones have been a major part of sales tactics and techniques with many businesses using them to communicate directly with their current and prospective customers. Companies who deal with sales directly usually handle enquiries, give quotes, take...
Time Management (Arabic)
In this course, you will learn how to make the most out of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.
Writing for the Web
Writing for the web is very different to writing in any other format. Catching the eye on the Internet is very different to traditional means and people don’t read information on the web in the same way that they read a newspaper, magazine, or a bo...
Writing Reports and Proposals
Reports and proposals are written for a variety of purposes. A proposal will put forward a plan or a suggestion for consideration and a report will relay specific information about a certain event, but due to the official circumstances of these docum...